360° appraisal – also known as 360° assessment or 360° feedback - is a proven way of helping individuals to review their performance through a process of assessment by their work colleagues.
The individual first assesses their own performance by rating themselves against specific behaviours. They then select a number of work colleagues who are peers, managers and people they supervise, and each person selected uses a simple rating scale to assess the individual for their current performance against the same set of behaviours.
The feedback collected from the 360° appraisal is collated and summarised for the individual as a series of reports. Each report is designed to emphasise a different aspect of the feedback, for example strengths, areas needing development, and differences of opinion.
Once the individual has read the report, they can identify which behaviours are seen as needing improvement, and can plan appropriate development actions.
Managers often use the 360° appraisal to support their requirement for management development training. The 360° appraisal report shows them which areas of a management development training course to focus on.
360° appraisal is also highly effective as a self-development tool because it provides managers with key information which they would otherwise find hard to obtain.